What Information About Me Is Collected, Stored and Used?
We collect and store information that you enter into this Web Site. For example, when you open an account or place an order, we collect and store some or all of the following information that you provide which may include: name, billing address, shipping address, email address, telephone number ("Personal Information"). This information is used to provide the products and services that you have ordered or requested, to process and ship orders, to send order and shipping confirmations and to provide customer service. Some of this information also may be used to contact you about new products, sales, promotions, special offers, and events, product and customer surveys and new site features, unless you have opted not to receive promotional communications in connection with this Web Site.
We collect and store certain other information automatically whenever you interact with our Web Site. For example, we collect your IP address, browser information and reference site domain name every time you visit the Web Sites. We also collect information regarding customer traffic patterns and site usage. This information is used to analyze and improve the Web Site and to provide our customers with a fulfilling shopping experience.
Also, like many web sites, we use "cookies", which are files stored on your computer's hard drive by your browser. Cookies help us to identify account holders and to optimize their shopping experience. Cookies also allow us to hold selections in a shopping cart when a user leaves our Web Site without checking out. Most browsers accept cookies automatically but allow you to disable them. We recommend that you leave cookies "turned on" so that we can offer you a better shopping experience on our Web Sites.
We also may collect and store information about you that we receive from other sources, to enable us to update and correct the information contained in our database and to provide product recommendations and special offers that we think will interest you.
Is Information Collected From Children?
We are fully aware of the concerns regarding the collection of personal information from children. As a result, we do not sell or ship any items ordered through our Web Site directly to anyone who we know to be under the age of 13, nor do we collect any personal information from anyone who we know to be under the age of 13. If you are under the age of 13, you should use our Web Site only with the involvement of a parent or guardian and should not submit any personal information to us. If a parent or guardian becomes aware that a child under the age of 13 has submitted personal information on our Web Site, please contact us at firstname.lastname@example.org, and we will remove the personal information about the individual from our database.
With Whom Do You Share Information?
We may share personal information that you provide to us through our Web Site with our affiliates, strategic and/or marketing partners and with our service providers. Certain of our affiliates and service providers may share this personal information with their affiliates and with service providers whom they engage to perform services related to the Web Sites or the operation of our business. Examples of these services include payment processing and authorization, fraud protection and credit risk reduction, order fulfillment and shipping, marketing and promotional material distribution, web site evaluation, data analysis and, where applicable, data cleansing. These service providers are authorized to use this personal information only in connection with the services they are engaged to perform.
We may release personal information if we believe in good faith that: the law or legal process requires it; we have received a valid administrative request from a law enforcement agency; or such release is necessary to protect the rights, property or safety of Earth Kiss or any of our affiliates, service providers, customers or others.
We may share non-personal information with our marketing partners, advertisers and others from time to time. Examples of such non-personal information include the number of users who visited this Web Site during a specific time period or purchased a specific product through this Web Site. This information generally is shared in an aggregated form.
What Steps Are Taken To Keep Personal Information Secure?
Various security measures, including Secure Socket Layer (SSL) encryption technology, are used to protect personal information that we collect. If you place an order through our Web Site, you will be given the option to set up an account and provide an email address and password. You must provide an appropriate email address and password in order to access account information. In order to help protect your personal information further, you should be careful about providing your password to others. If you wish to cancel your password, or if you become aware of any loss, theft or unauthorized use of your password, please contact us at EMAIL ADDRESS.
How Can I Access, Correct and Update Personal Information?
You can access, correct and update certain personal information that you have provided to us by logging into your account by clicking on “Login/Register” at the top of the screen.
Can I Indicate Whether or Not I Want To Receive Promotional Communications?
There are several ways in which you can tell us whether or not you want to receive promotional communications from us. When you set up an account, or click on "log into your account you will have an opportunity to make or change your selections in this regard. You also will have an opportunity to change these selections by clicking on an "unsubscribe" hyperlink contained in promotional emails we send you.
What Happens When I Link To or From Another Web Site?
What About Contests and Sweepstakes?
California Privacy Rights
Pursuant to California Civil Code Section 1798.83, if you live in the State of California, you may request certain information about the type of your Personal Information we share with third parties for direct marketing purposes and the identity of any such third party. Once per calendar year, California residents may request this information by contacting us by e-mail at email@example.com.
Acceptance of Terms
Last updated October 1, 2012